If you didn't get your product, the first place to check is your email.
You will have a Welcome Email for each product bought, and if you don't see it...check your spam folder and/or filters.
If you still don't see the email, submit a support ticket and we'll take care of you right away.
Look to the top right of this page and you will see the "Submit a Request" link.
Just click that link, submit a ticket and we'll get back to you within 24 hours.